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PrivacyTerms
Legal Documentation

Privacy Policy

Digital Velocity Systems is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Last Updated: January 20, 2026

Your Data, Protected

This policy describes the safeguards, access controls, providers, and responsibilities that apply to personal information.

Full Transparency

We clearly explain what data we collect, why we collect it, and how it is used — no hidden practices.

You're In Control

Access, update, or delete your data at any time. Opt out of marketing communications with one click.

Introduction

Digital Velocity Systems ("DVS," "we," "us," or "our") operates the website digitalvelocitysystems.com and provides the DVS growth operating system platform (collectively, the "Services"). This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.

Information We Collect

Information You Provide Directly

We collect information you provide when you:

  • Create an account or register for our Services
  • Subscribe to our platform or purchase services
  • Fill out forms on our website (contact, demo requests, etc.)
  • Communicate with us via email, phone, or chat
  • Participate in surveys, promotions, or marketing activities
  • Use features within our platform

This information may include:

  • Contact Information: Name, email address, phone number (including mobile number), business address
  • Account Information: Username, password, account preferences
  • Business Information: Company name, industry, business size, job title
  • Payment Information: Credit card details, billing address (processed by secure third-party payment processors)
  • Communication Content: Messages, feedback, and support requests
  • SMS/Text Message Data: Mobile phone number, carrier information, opt-in/opt-out status, message delivery data, and consent records
  • Email Marketing Data: Email address, email engagement metrics (opens, clicks), subscription preferences, and consent records

Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

  • Device Information: Device type, operating system, browser type, unique device identifiers
  • Usage Data: Pages visited, features used, time spent on pages, click patterns
  • Log Data: IP address, access times, referring URLs, error logs
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking: Information collected through cookies, pixels, and similar technologies

Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, social media platforms, and data providers. This helps us improve our services and provide you with more relevant experiences.

How We Use Your Information

We use the information we collect to:

Provide and Improve Services

  • Operate, maintain, and improve our platform and Services
  • Process transactions and send related information
  • Provide customer support and respond to inquiries
  • Personalize your experience and deliver relevant content
  • Develop new products, features, and functionality

Communications

  • Send administrative messages, updates, and security alerts
  • Provide information about products, services, and promotions
  • Respond to your comments, questions, and requests
  • Send marketing communications (with your consent where required)

Analytics and Research

  • Analyze usage patterns and trends to improve our Services
  • Conduct research and development
  • Measure the effectiveness of our marketing campaigns
  • Generate aggregated, anonymized insights

Legal and Security

  • Comply with legal obligations and respond to legal requests
  • Protect the rights, safety, and property of DVS, our users, and others
  • Detect, prevent, and address fraud, security issues, and technical problems
  • Enforce our terms of service and other agreements

SMS/Text Message Communications

Digital Velocity Systems may send you SMS/text messages in connection with our Services. This section describes how we collect, use, and protect information related to text messaging.

Types of SMS Messages We Send

We may send you the following types of text messages:

  • Transactional Messages: Account verification, security alerts, two-factor authentication codes, password resets, and service notifications
  • Service Messages: Appointment reminders, demo confirmations, onboarding information, and important platform updates
  • Marketing Messages: Promotional offers, product announcements, and special offers (only with your explicit opt-in consent)

Your Consent

By providing your mobile phone number and agreeing to receive text messages, you consent to receive SMS communications from DVS. For marketing text messages, we will obtain your explicit opt-in consent before sending such messages.

Message Frequency and Rates

Message frequency varies based on your account activity and preferences. Standard message and data rates may apply depending on your mobile carrier and plan. DVS does not charge for sending text messages, but your carrier may charge you to receive them.

Opting Out of SMS

You can opt out of receiving SMS messages at any time by:

  • Replying STOP to any text message from DVS
  • Updating your communication preferences in your account settings
  • Contacting us at support@digitalvelocitysystems.com

Reply HELP to any DVS text message for help, or contact support@digitalvelocitysystems.com.

After opting out, you will receive a confirmation message. Please note that opting out of marketing messages will not affect transactional messages necessary for your account security and service delivery.

SMS Data We Collect

In connection with SMS services, we collect and process:

  • Mobile phone number
  • Carrier/network information
  • Opt-in and opt-out status and timestamps
  • Message delivery status and timestamps
  • Consent records and method of consent

SMS Data Sharing

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. We may share this information with service providers who help us deliver text messages (such as SMS gateway providers), but they are contractually prohibited from using your information for any other purpose.

Email Communications

DVS uses email to communicate with you about our Services. This section describes our email practices and your choices.

Types of Emails We Send

  • Transactional Emails: Account confirmations, password resets, billing receipts, security alerts, and service notifications. These emails are necessary for your account and cannot be opted out of while maintaining an active account.
  • Service Emails: Product updates, new feature announcements, tips and best practices, and educational content related to our Services.
  • Marketing Emails: Promotional offers, newsletters, event invitations, partner offers, and other marketing communications (sent only with your consent where required by law).

Email Data We Collect

When you interact with our emails, we may collect:

  • Email address and subscription preferences
  • Email open and click-through data
  • Time and date of email interactions
  • Device and email client information
  • Unsubscribe requests and preferences

Opting Out of Marketing Emails

You can opt out of marketing emails at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any marketing email
  • Updating your email preferences in your account settings
  • Contacting us at support@digitalvelocitysystems.com

We will process your unsubscribe request within 10 business days. Please note that you will continue to receive transactional emails related to your account.

Marketing Preferences & Communications from DVS

This section explains how DVS communicates with you and how you can manage your preferences.

Communications You Cannot Opt Out Of

Certain communications are essential to providing our Services and maintaining your account security. These include:

  • Account verification and security alerts
  • Password reset emails
  • Billing and payment confirmations
  • Changes to our Terms of Service or Privacy Policy
  • Critical service announcements and outage notifications
  • Responses to your support requests

Communications You Can Manage

You have control over the following types of communications:

  • Marketing Emails: Promotional content, newsletters, and special offers
  • Marketing SMS: Text message promotions and offers
  • Product Updates: New features and platform improvements
  • Educational Content: Tips, guides, and best practices
  • Event Invitations: Webinars, training sessions, and events
  • Partner Communications: Relevant offers from our partners

How to Update Your Preferences

You can manage your communication preferences through:

  • Account Settings: Log in to your DVS account and navigate to Communication Preferences
  • Email Links: Click "Unsubscribe" or "Manage Preferences" in any email
  • SMS Keywords: Reply STOP to opt out of marketing texts
  • Contact Support: Email support@digitalvelocitysystems.com with your preferences

Our Commitment

We respect your communication preferences and will never sell your contact information to third parties for their marketing purposes. We aim to send only relevant, valuable communications and make it easy for you to adjust your preferences at any time.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance. These providers are contractually obligated to protect your information.

Business Transfers

If DVS is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or when we believe disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of DVS
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

With Your Consent

We may share your information for other purposes with your explicit consent.

We Do Not Sell Personal Information

Digital Velocity Systems does not sell your personal information to third parties. We may share information with advertising partners for targeted advertising purposes, which California residents can opt out of under CCPA. This does not include your mobile phone number or SMS opt-in data, which are never shared with third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve our Services. Technologies we use include:

Type Purpose
Essential Cookies Required for basic site functionality, security, and authentication
Analytics Cookies Help us understand how visitors interact with our website
Marketing Cookies Used to deliver relevant advertisements and track campaign effectiveness
Preference Cookies Remember your settings and preferences for a better experience

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection practices
  • Secure data centers with physical access controls

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Services and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Support business operations

When we no longer need your information, we securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to exceptions)
  • Portability: Receive your data in a structured, commonly used format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@digitalvelocitysystems.com. We will respond to your request within the timeframe required by applicable law.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request disclosure of personal information collected, used, and shared
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of the sale or sharing of personal information
  • Right to Correct: Request correction of inaccurate information
  • Right to Limit: Limit use of sensitive personal information
  • Non-Discrimination: Not be discriminated against for exercising your rights

To exercise your CCPA rights, visit our Do Not Sell My Personal Information page or contact us directly.

Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of our Services after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Digital Velocity Systems
2108 N St STE N
Sacramento, CA 95816

Privacy Team: privacy@digitalvelocitysystems.com
General Inquiries: contact@digitalvelocitysystems.com
Phone: (818) 233-1333

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