RunBright
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RunBright

One operating system for the leads, customers, conversations, jobs, payments, and follow-through that keep a service business moving.

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Missed-call text-back

Turn the missed call into follow-up.

Prepare an approved SMS, keep the customer context visible, and assign the next action as an inactive workflow.

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Demo workspace

RunBright Inbox

SMS · Connected for demo

Conversations
ABAva BrooksCan we move it to 2?SMS
Ava BrooksAI prepared / human owns

A reminder: your AC tune-up is booked for Thursday at 11:30 AM.

DELIVERED

Can we move it to 2?

RECEIVED
Connected work#1048 · BK-1048OwnerTaylor Morgan
Preview only — no customer will be contacted
01

Start from the missed call

The workflow uses the missed call as its trigger instead of treating it as an untracked interruption.

02

Review the message

The SMS remains prepared for review and depends on service consent and provider readiness.

03

Assign the follow-up

The final action gives the missed call an owner and a visible next step.

Ava Brooks · illustrative record

Keep every handoff inspectable.

  1. 1
    Capture the state

    Use Ava Brooks's missed call as the workflow trigger.

  2. 2
    Check the boundary

    Wait for SMS provider readiness and recorded service consent.

  3. 3
    Prepare the action

    Prepare the approved SMS without contacting the customer.

  4. 4
    Return to the record

    Assign the follow-up and leave the workflow inactive for review.

Labeled product and process proof

Workflow evidence, not recovery proof.

The preview shows the trigger, readiness wait, approved-message condition, and assignment without activating anything.

AI-built workflows save as inactive drafts and require review.Draft creation is not activation or external execution.
Demo workspace
AI Builder

Sketch a workflow with words

Inactive draft

Preview only — no customer will be contacted

Requires review
triggerMissed call
waitSMS provider readiness
conditionapproved SMS
actionassign follow-up
Readiness dependenciesSMS provider readinessService SMS consent

Readiness questions

Check the boundary before launch.

What does this product evidence show?

The preview shows the trigger, readiness wait, approved-message condition, and assignment without activating anything.

What must be ready first?

AI-built workflows save as inactive drafts and require review. Draft creation is not activation or external execution.

Guided beta onboarding

Keep every handoff inspectable.

Prepare an approved SMS, keep the customer context visible, and assign the next action as an inactive workflow.

Request beta onboardingCompare plans