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One operating system for the leads, customers, conversations, jobs, payments, and follow-through that keep a service business moving.

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Explore Velocity

Choose tools by the work they need to finish.

Velocity is not a loose bundle of features. Each workspace supports a stage in the customer journey and writes context back to the same service-business record.

  • Core operations on every plan
  • Advanced automation when needed
  • Clear readiness and usage limits
Request Beta OnboardingSee Pricing
Illustrative product workflow
CaptureSite, landing page, form, sourceCore
RespondInbox, text-back, chat, voiceCore + Pro
OperatePipeline, calendar, jobs, financeCore
AutomateFollow-up, reviews, campaignsCore + Pro
Create and growStudio and advertising workspaceScale
Jobs To Be Done

A simpler way to evaluate the platform.

Start with the workflow problem you need to solve. The product name and plan boundary are shown after the job is clear.

Core foundation

Get found and capture the lead

Publish a Velocity-built site and campaign landing pages with forms, source context, and customer records connected from the start.

  • VelocitySites
  • Landing pages
  • Forms
  • Lead source capture
See the workflow
Core + Pro channels

Respond from one work queue

Bring supported messaging channels together, text missed callers, and add website chat or a configured Voice Agent on eligible plans.

  • VelocityInbox
  • VelocityReply
  • VelocityChat
  • Voice Agent
See the workflow
Included operations

Move the work forward

Keep leads, customers, services, calendars, jobs, quotes, invoices, and internal next steps attached to the same business context.

  • Lead pipeline
  • Customers
  • Calendar and jobs
  • Quotes and invoices
See the workflow
Core + Pro automation

Follow up with permission and context

Use broadcasts and approved automation for reminders, nurture, review requests, and customer reactivation without losing the underlying record.

  • VelocityChase
  • VelocityBlast
  • VelocityTrust
  • Automations
See the workflow
Retention

Create the next customer action

Ask for reviews, manage recurring service memberships, and use completed work as the basis for the next relevant message.

  • Reviews
  • Memberships
  • Campaign audiences
  • Customer history
See the workflow
Scale workspace

Produce and activate marketing

Build reviewable creative workflows, organize approved assets, and prepare service-specific campaign work with readiness checks.

  • Creative Studio
  • Media library
  • Ad Ops
  • Website and campaign outputs
See the workflow
Response Expectations

Customers Notice Speed And Communication.

A connected response workflow matters because the customer is evaluating the business before the work begins.

Nearly all

say speed influences who they hire

A captured inquiry still needs a timely response.

59%

expect text updates

Proactive communication reduces uncertainty.

53%

accept AI for initial inquiries

Automation works best with clear human handoff.

Survey of 1,040 US homeowners and household decision-makers.Housecall Pro 2025 Customer Service Report
Feature Boundaries

What the tools do, without inflated promises.

The platform coordinates work. Outcomes still depend on demand, your offer, response quality, customer consent, provider approvals, team follow-through, and local market conditions.

WorkspaceWhat Velocity handlesWhat remains a business decision
Website and CRMWhat Velocity handlesCapture pages, forms, source context, records, and stagesBusiness decisionOffer, service area, pricing, content approval, and lead handling
Inbox and phoneWhat Velocity handlesSupported channels, routing context, templates, AI configuration, and handoffBusiness decisionResponse policy, tone, business hours, consent, and escalation
Jobs and financeWhat Velocity handlesScheduling, job records, quotes, invoices, and statusBusiness decisionAvailability, scope, pricing, fulfillment, and payment policy
MarketingWhat Velocity handlesAudiences, drafts, creative workflows, readiness, and attribution surfacesBusiness decisionBudget, offer, approval, targeting, and campaign risk
Connected By Design

Advanced tools should add leverage, not another isolated dashboard.

Voice, creative, campaigns, and automation use the business context already inside Velocity and return their outputs to a reviewable workflow.

Phone System

Numbers, calls, voicemail, text-back, recordings where enabled, and configured handoff.

Voice Agent

Gemini live voice using approved knowledge, capabilities, speaking preferences, and fallback rules.

Ad Ops

Service-specific campaign planning tied to a landing page, form, CRM attribution, and pixel readiness.

Finance

Quotes and invoices stay attached to the customer and operational work that created them.

Compare the platform against the way your team works now.

We will map your current website, channels, lead process, calendar, jobs, and follow-up before recommending a plan.

Request Beta Onboarding See Plan Details