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RunBright

One operating system for the leads, customers, conversations, jobs, payments, and follow-through that keep a service business moving.

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© 2026 RunBright. All rights reserved.
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The operating system for service businesses

Keep every lead, job, and dollar moving.

RunBright connects your website, conversations, pipeline, calendar, jobs, invoices, and follow-up around one customer record—so your team can see what happened, what's next, and what needs attention now.

Request access See how it works
Public pricingGuided onboardingHuman-controlled automation
R RunBright Search anything ⌘KTB
Command centerLeadsCustomersInboxCalendarJobsFinance
Tuesday, July 14Good morning, Taylor
New leads12+3 today
Open conversations72 unread
Jobs today5On schedule
Awaiting payment$4,8603 invoices
Things to doKeep work moving
5 open
1Reply to 2 new website leadsInboxNow
2Review quote for Jordan LeeQuote #105210:30
3Invoice completed job #1048Completed yesterdayToday
Today5 scheduled
9:00AC tune-upAva BrooksConfirmed
11:30On-site estimateHarbor DentalOn route
2:00System installJordan LeeScheduled
One connected workflow

The handoff should add context—not lose it.

A form becomes a lead. A conversation becomes a booking. A booking becomes a job. A completed job becomes an invoice, a review, or the next visit. RunBright keeps that chain intact.

01

Capture

Website, form, call, or manual entry

02

Respond

Inbox, SMS, email, chat, or phone

03

Book

Service, time, customer, and owner

04

Deliver

Job details, status, and notes

05

Collect

Quote, invoice, and payment history

06

Grow

Review, membership, or campaign

One relationship, one record

Stop rebuilding the customer story in every app.

Messages, calls, bookings, jobs, quotes, invoices, notes, consent, tags, and activity stay together. Open the customer and the history is already there.

  • See spend, job count, customer age, and account status at a glance.
  • Start a text, email, browser call, or new job from the same page.
  • Keep consent and opt-outs visible before outreach.
Customers / Ava Brooks
AB
Ava BrooksCustomer since May 2024 · Residential
Active
Total spend$8,420Jobs6Open balance$0Last visitJun 28
Recent activityView all
Text reply receivedToday, 8:42 AM
AC tune-up completedJun 28
Invoice #1048 paidJun 28
Latest workAll jobs
AC tune-upJob #1048 · Completed$249
Communication readySMS and email consent recorded
Inbox
ABAva BrooksCan we move it to 2?SMS8:42
JLJordan LeeThanks for the quoteEmail8:16
HDHarbor DentalNew website inquiryChatYesterday
Ava BrooksSMS · Customer
Hi Ava — we have your tune-up at 11:30 tomorrow. Does that still work?8:39 AMCan we move it to 2?8:42 AM
Appointment connectedAC tune-up · Tomorrow
Write a reply… Send
Conversations with context

The next reply should not start from zero.

Bring supported messages into one work queue, connect the appointment or job, and make ownership visible when a person takes over.

One queueSMS, email, and chatClear ownershipHuman takeover in viewConsent visibleBefore outreach begins
From booked to paid

The work moves forward without losing the next step.

Schedule appointments, balance upcoming work, move jobs through completion, send quotes and invoices, collect card payments, and see what still needs an invoice or review.

OperationsJobs
TodayNext 7 daysUnscheduled
Today5 jobsUnscheduled3Needs invoice2Week value$12,480
JobCustomerScheduleStatusValue
AC repair#1054Ava BrooksToday, 9:00In progress$389
On-site estimate#1055Harbor DentalToday, 11:30On route—
System install#1056Jordan LeeToday, 2:00Scheduled$4,200
AC tune-up#1048Ava BrooksJun 28Completed$249
AC repair#1054 · Ava BrooksIn progress
Today, 9:00$389
On-site estimate#1055 · Harbor DentalOn route
Today, 11:30—
System install#1056 · Jordan LeeScheduled
Today, 2:00$4,200
See the real workloadToday, the next seven days, and unscheduled work.Keep money attachedJob status, quotes, invoices, and payment state together.Finish the follow-throughSurface completed work still waiting for an invoice or review.
Automation with a visible off switch

Move faster without hiding the controls.

Build workflows from real events—new leads, missed calls, bookings, payments, reviews, and inbound messages. Keep active or paused state, recent success, failures, consent, and human takeover in view.

Ready before activeProvider connection, permission, consent, and handoff stay reviewable.
AutomationsWorkflows
New lead → notify the teamUpdated todayWHENNew leadTHENInternal notificationActive24 runs
Missed call → approved SMSUpdated todayWHENMissed callTHENSend SMSPausedReview setup
Appointment → confirmation emailUpdated todayWHENAppointment scheduledTHENSend emailActive18 runs
Payment → customer tagUpdated todayWHENPayment receivedTHENAdd tagNeeds attention1 failure
The RunBright platform

Everything the business runs on, organized around the customer.

01

Attract

Publish the site, capture demand, and keep the source attached.

  • Website
  • Forms
  • SEO
  • Tracking
  • Experiments
02

Communicate

Work supported customer channels from one shared context.

  • Inbox
  • Phone
  • Voicemail
  • Text-back
  • Voice agent
03

Operate

Move work from a new lead through the calendar, job, and payment.

  • Leads
  • Customers
  • Calendar
  • Jobs
  • Finance
04

Grow

Bring customers back with timely, reviewable follow-through.

  • Reviews
  • Automations
  • Campaigns
  • Memberships
  • Studio
Explore the platform
A clearer rollout

Know what connects before anything goes live.

Guided onboarding walks through business details, services, availability, providers, consent, website, and launch checks. Customer-facing tools remain reviewable until the setup is ready.

Compare plansRequest access
Launch readiness8 of 10 ready
Map the workflowLead sources, booking, jobs, and paymentReady
Connect providersInbox, phone, calendar, and paymentsReady
Review customer consentSMS, email, voice, and privacyReady
Approve customer-facing flowsContent, messages, and handoffReview
Nothing customer-facing turns on silently.
Straight answers

Before you change how the business runs.

Is RunBright a CRM, field-service tool, or marketing platform?+

It connects those workflows around the same customer record. Leads, conversations, bookings, jobs, payments, reviews, and follow-up do not have to restart in separate systems.

Do I have to replace every tool at once?+

No. Guided onboarding maps what you use today, what should connect, and what can be consolidated safely.

Can I use RunBright without turning on automation?+

Yes. Workflows can remain paused, and customer-facing tools should only be activated after provider, permission, and consent checks are complete.

Can my team take over from AI?+

Yes. Supported website-chat conversations show ownership and human takeover controls. Automation activity and failures remain visible for review.

Can customers pay online?+

Yes. Once Stripe is connected and ready, eligible invoices can accept card payments.

Is pricing public?+

Yes. Current subscription pricing, plan limits, and separately billed provider costs are listed on the pricing page.

Fewer dropped handoffs

Map how a new lead moves through your business.

From first contact to paid work and the next visit, see what RunBright can keep connected.

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